Template:ServiceSOP

Service Policy

Service roles have broad authority to do as they wish in their own workspace as long as it isn't directly harmful. This means they can remodel their workspaces, charge prices for their services, and define their own services as they see fit (for example, a Bartender setting up a coffee shop)

6.1 - The Head of Personnel

The Five Points of Human Resources Management

The Head of Personnel can be a rather varied job. They can savor the prestige or feel shackled to the ID computer. If you find yourself wearing teal, make the most of it by doing your job correctly.

1. Support the Captain. Be sure to work as a team to lead the crew. Earn this trust by making frequent use of command chat (:c) and deferring to them on matters of great importance, like assigning new heads or calling the shuttle. You do not outrank the other heads, but you have the unique position of being able to assign people. You are the one who will take over should the Captain need to step down, so it'd be a good idea to look like a good leader in front of them.
2. Uphold the Rights of Crewmen. Security often commits excesses and the Captain is either dead or personally involved in a case. Rarely, you will be forced to do the impromptu job of a pseudo-Administrator and make difficult decisions about the fate of a crewman should the Captain be unable. In these situations, remember to consider every side of the story before making a decision and try to follow Space Law while still giving out a fair sentence. Almost always, a weak Captain and Head of Personnel will result in poor security.
3. Follow the Principle of Least Privilege. When assigning new access levels or creating new jobs, ask yourself just how much access is really needed to perform the task. If a hardworking engineer wants EVA access, consider if he really needs access, or just for you to open the door for him while he gets a suit. If the Chaplain is being proactive about finding bodies but often needs people to open doors, maybe the risk of giving him more access is less than gain from increasing his effectiveness. Decisions like these keep the station more secure and cuts down on the number of accidental arrests made by Security for assumed trespassing. Remember to write their increased access or privileged items on a sheet of paper and give it a good stamping so the Janitor will be able to show why he's mopping the Medbay floors.
4. Talk to the Crew. The Captain is often too busy dealing with who knows what. The Head of Security is usually trying to keep his department in check. The Research Director is on fire, the Chief Medical Officer is up to his elbows injured people, and the Chief Engineer is trying to keep everyone warm and breathing in a vacuum. You're really the only Head able to take time and listen to the crew. Invite crewmen to talk to you when there are conflicts. Defuse the interpersonal and interdepartmental problems you discover during these conversations, and prevent grievances from becoming grief. Advocate on behalf of the beaten to security, and generally reduce the frequency and intensity of mutinies.
5. Manage your Department First. While technically you can demote everyone who's ID you seize to Assistant, managing civilian workers not under another head is your immediate responsibility. Keeping janitors on task, directing the Chef to throw a pizza party, and getting the records up to date are the first thing to do after assigning job and access changes. Demoting bad Security Officers or stepping in for an absent department head also falls on your desk, but going into other departments to micromanage in front of their head is both bad form and likely to make you reviled. Always clear a demotion with their department head, or ideally, have all the heads aware they can send troublesome employees your way to be sent to the mining base. This lets you focus on your immediate underlings and avoid stepping on toes.

The Reassignment: A Way of Life

Your other job is reassigning people when they come to your desk with one or more access requests. Make sure that he or she has a good, justified reason to want a job change. A Chef who suddenly wants to become a Security Officer is a good example of someone who should be heavily scrutinized.

6.2 - The Bar

• The Bartender has the right to refuse, and remove any patrons who are causing problems within their service area (may include Kitchen if it overlaps).
• The Bartender should maintain due diligence to secure their allowed firearm. Before firing, attempts should be made to disarm the situation non-violently or through the direction of Security.

6.3 - The Kitchen

• Cannibalism is gross negligence, and grounds for immediate demotion, regardless of consent.
• The Chef is expected to make food that does not contain toxins, and in the event that it does--should be made obvious and known to the crewmembers about to ingest it.
• The Chef has the right to refuse, and remove any patrons who are causing problems within their service area (may include Bar if it overlaps).

6.4 - Botany

• Weaponized produce still counts as contraband, and should only be made or distributed with the knowledge of the Head of Security.
• Plants that produce gaseous hazards are aswell considered contraband, but may have exceptions as per the Chief Engineer/Head of Security.
• Kudzu may be procured to be made into a beneficial variant should an experienced Botanist choose, but must be ensured to not cause damage to station or crew.
• Plants may be grown in public halls so long as they do not pose a hazard or disruption to other departments.

6.5 - The Chapel

• The Chaplain is expected to assist in dealing with any threats that are holy or unholy in nature. The exact nature of these beings may not be understood by all crewmembers.
• The Chaplain is free to believe in a NanoTrasen approved religion (non-heretic).
• Religious practices should generally remain blood-free, but in the event of blood duels, both parties should be revivable by the end of such traditions.
• "Holy Crusades" or any other type of argument need express approval by the Head of Security and/or deputization.